Privacy policy

QUEST USA CORP. is a limited liability company established in accordance with the laws of the People's Republic of China (hereinafter referred to as "QUEST USA CORP" or "we", including its parent company, subsidiaries, affiliates, etc.).We attach great importance to maintaining and protecting users' personal information.This policy applies to all QUEST USA CORP products and services.

Last revision date: October 24, 2019.

If you have any questions, comments or Suggestions, please contact us through the following contact information:

E-mail: mayer@questbasics.com

This privacy policy will help you understand:

(1) in order to ensure the normal operation of the product and provide new and easy core functions such as taking photos and recording as well as other functions, we will ask you to authorize sensitive rights such as camera (camera), photo, microphone and location;

(2) we will not collect your personal information on our own initiative, nor will we share, provide, transfer or obtain your personal information from any third party;

(3) we will endeavor to take reasonable security measures to protect your personal information.In particular, we will use industry-wide methods and use our best commercial efforts to protect your personal sensitive information;

If you do not agree to this privacy policy and start to use it, we will only collect the information necessary to maintain the basic shooting of "Chase Robot", which will result in us not being able to provide you with the complete products and services, but we will also take measures such as de-identification and encryption to protect this information.When you use it again, it will be deemed necessary for the performance of the contract and services as your acceptance and approval of our handling of your information in accordance with this policy.

We take the protection of users' personal information very seriously and will treat this information with diligence and prudence.When you download, install, open, view, use (hereinafter referred to as "use") the Chase Robot software and related services, we will collect, save, use, share, disclose and protect your personal information in accordance with this privacy policy.Through this privacy policy, we hope to introduce to you the way we handle your personal information. Therefore, we recommend that you carefully read all the terms and conditions of this privacy policy.Among them, the content related to your information and rights will be in bold form to prompt your attention, please focus on reading.

This privacy policy is designed to help you understand the following:

1. What kind of authorization do we need from you

2. How do we keep our personal information safe

3. Terms of use for minors

4. Revision and notification of privacy policy

5. Scope of application

What kind of authorization do we need from you

When you use the Chase Robot software and services, we will request certain sensitive permissions from you in accordance with legal, legitimate and necessary principles.The permission we requested will be used for:

1. Ensure the normal operation of the product foundation;

2. Realize various functions and services;

3. Optimize and improve products and services;

4. Ensure the safety of products, services and users;

5. Comply with laws, regulations and national standards.

What kind of authorization do we need from you

We will request the authorization provided by you when using the service and by you when using the function or receiving the service as follows:

1. Provide you with the ability to take photos, videos and follow photos

One of the core functions of Chase Robot is to take photos, videos and follow photos.To do this, we ask you to grant sensitive permissions to cameras, photos, microphones, etc.If you refuse to grant certain privileges, it will affect your normal use of "Chase Robot" related functions.

2. Provide you with functions or services such as bluetooth connection between mobile phone and "Chase Robot" official device

Face tracking and object tracking are one of the core functions of Chase Robot.To do this, we need to connect your phone to the official Chase Robot device via bluetooth.Please understand that "Chase Robot" cannot realize all functions or services without the device.When you use "Chase Robot", due to the official requirements of Android system and IOS system, we need your authorization to obtain the location information, so that you can be authorized to use your camera (camera) permission, so as to realize the bluetooth connection between the official device of "Chase Robot" and the mobile phone.

Please understand that the geo-location information obtained with your express consent is only used for bluetooth connection between the official Chase Robot device and the mobile phone.

How do we protect personal information

(1) attaches great importance to the security of your personal information, we will try to take reasonable security measures (including technical and management) to protect your personal information, to prevent the personal information you provide is the improper use or by unauthorized access, disclosure, use, modification, damage, loss or leakage.

(2) we will use encryption technology, anonymising and other reasonable and feasible means to protect your personal information, and use security protection mechanism to prevent your personal information from malicious attacks.

(3) we will establish a special security department, security management system, data security process to ensure the security of your personal information.We adopt a strict system of data use and access, and conduct security audits of data and technology when appropriate.

(4) despite the reasonable and effective measures were taken, and have to comply with the relevant standards required by law, but please understand that due to the limitation of technology and possible means of all kinds of malicious, in the Internet industry, even if doing everything they can to strengthen security measures, also can not always guarantee one hundred percent safety messages, we will do our best to make sure that you provide us with the security of personal information.You are aware and understand that the systems and communications networks you use to access our services may be compromised by factors beyond our control.Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, and not sharing your account password with others.

(5) we will formulate an emergency response plan and immediately launch an emergency response plan in the event of a user information security incident, in an effort to prevent the impact and consequences of such incidents from expanding.Once the user information security event (leakage, loss, etc.) occurs, we will, in accordance with the requirements of laws and regulations, inform you in a timely manner: the basic situation of the security event and the possible impact, the disposal measures we have taken or will take, you can voluntarily prevent and reduce the risk of Suggestions, remedial measures for you.We will timely inform you of the event in the form of push notifications, emails, letters, text messages, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to release the announcement.At the same time, we will also report the disposal of user information security incidents as required by relevant regulatory authorities.

(6) we would like to remind you that the personal information protection measures provided by this privacy policy only apply to "Chase Robot" software and related services.Once you leave "Chase Robot" and related services, browse or use other sites, services and content resource, we don't have the ability and obligation to protect you in "Chase Robot" software and related services outside of the software, web site to submit any personal information, no matter where you log in, browse or use the software, website, whether based on "Chase Robot" link or guide.

3. Minor clause

If you are a minor under the age of 18, you should read and agree to this privacy policy under the supervision and guidance of your parent or other guardian before using the Chase Robot software and related services.

We protect minors' personal information in accordance with relevant national laws and regulations, and only collect, use, share or disclose minors' personal information when permitted by law, with the express consent of parents or other guardians or when necessary to protect minors;If we find that personal information about minors has been collected without first obtaining verifiable parental consent, we seek to remove the information as soon as possible.

If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information published in this privacy policy.

4. Revision and notification of privacy policy

(1) in order to provide you with better services, "Chase Robot" software and related services will be updated and changed from time to time, and we will revise this privacy policy in due time. Such amendments shall form part of this privacy policy and have the same effect as this privacy policy.However, without your express consent, we will not abridge your rights under this privacy policy currently in force.

(2) after this privacy policy is updated, we will send the updated version to the "Chase Robot" application client and the official website, and remind you of the updated content in an appropriate way before the updated terms take effect, so that you can keep abreast of the latest version of this privacy policy.If you continue to use our services, you agree to accept the contents of the revised policy, but if the updated content requires collection of audio and video, contact information, geographical location and other personal sensitive information, your consent will be sought again in a significant way.

(3) for major changes, we will provide more prominent notice (including but not limited to emails, SMS, private messages or special prompts on browsing pages, we will explain the specific changes to the privacy policy).

Material changes referred to in this privacy policy include but are not limited to:

1. Significant changes have taken place in our service model.Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;

2. We have made significant changes in ownership structure, organizational structure, etc.Such as business adjustment, bankruptcy merger and acquisition caused by the change of ownership, etc.;

3. The main objects of personal information sharing, transfer or public disclosure change;

4. Your rights to participate in the processing of personal information and the manner in which they are exercised have undergone significant changes;

5. We are responsible for dealing with changes in the responsible departments, contact methods and complaint channels of personal information security.

5. Scope of application

This privacy policy applies to all services provided by QUEST USA CORP. and its affiliates, including "Chase Robot" clients, devices, websites, etc., and does not apply to third-party products or services that have a separate privacy policy and are not covered by this privacy policy.

This privacy policy does not apply to:

1. Other third-party products or services, which may include products or websites and advertising content shown to you in personalized recommendations or other products or websites linked to in the "Chase Robot" service;

2. Other third parties that advertise the services of "Chase Robot".

Your use of these third party services (including any personal information you provide to these third parties) will be governed by the terms of service and privacy policies of these third parties (not this privacy policy). Please read the terms of the third party carefully.Please protect your personal information and provide it to third parties only if necessary.

The "Chase Robot" and related services described in this privacy policy may vary depending on the type of phone you use, system version, software application version, etc.The final products and services will be based on the "Chase Robot" software and related services you use.

If you have any questions, comments or Suggestions about the contents of this privacy policy, you can contact us by email to mayer@questbasics.com.